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// Public Gaming International // March/April 2015
Public Gaming
Interviews
Mike
Chambrello
GTECH Chief Executive Officer
of North America Lottery
Paul Jason, PGRI:
How do you feel about
coming back to GTECH after all this time?
Mike Chambrello:
Somewhere deep
down, I had always thought (and hoped)
that I’d get back here. I came to GTECH
in 1981, when it was still a very small com-
pany. My first desk was a folding table in a
hallway in our small suite of offices above
Capriccio Restaurant in Providence. Things
have changed quite a bit since then—the
company has grown dramatically. In the
years that I was here, I was very proud of
the company, what we stood for, the focus
we had on customers, and the focus we had
on each other, and I’m thrilled to be able
to come back and continue that work. Fol-
lowing Jaymin Patel, whom I’ve known for
years, is a big responsibility. I know Jaymin
to be not just a talented professional and a
visionary leader, but also a good and genu-
ine person. So, following Jaymin, getting
another shot at sharpening even further our
focus on customer satisfaction, field execu-
tion, operating excellence—embracing the
concerns and objectives of our customers
and of each other—feels great.
In my first conversation with Marco
Sala, he asked me, “How do you feel about
lottery?” I said, “Look, I’m a lottery guy.
It’s what I have done, it’s where I grew up.
I really enjoy it.”
What are your priorities as you take over
this role?
M. Chambrello:
This is an era of tre-
mendous change and challenge, a truly
pivotal time for lotteries and the commer-
cial partners who serve them. When I first
started in the industry, lotteries operated
in a kind of vacuum, in their own isolated
space. Now, as all forms of gaming have be-
come so ubiquitous, so readily accessible to
everyone, everywhere, lottery is working to
carve out a role for itself as an integral part
PGRI Introduction:
Mike Chambrello assumed the role of Chief Executive Officer of North America Lottery on March 23. Reporting
to GTECH S.p.A. Chief Executive Officer Marco Sala, Mike oversees the development and delivery of all lottery technology solutions
globally as well as the strategic development and management of the company’s lottery business in the U.S. and Canada. In addition, he
is responsible for the global instant ticket printing business.
“Mike is an accomplished gaming industry leader with a deep understanding of the lottery industry,” said Marco Sala. “A true lottery
pioneer, Mike first joined GTECH in 1981. For a 17-year span, he held various roles of increasing responsibility within GTECH, includ-
ing President.This was a period when the U.S. lottery industry was rapidly expanding, and Mike was a key contributor to our growth.
His deep-rooted lottery experience; his familiarity with our people, systems, services, and products; his continued representation of our
core values of integrity, respect, responsibility, and passion for customer service will help us to seamlessly transition to the future with our
customers and our people to enable continued growth with even greater emphasis on operational excellence.”
Mike most recently served as CEO of Scientific Games Corporation, where he had overall responsibility for managing Scientific Games’
day-to-day worldwide activities. Previous to that, he was Scientific Games’ President and Chief Operating Officer. He left Scientific Games
in 2013. He has also served as President and CEO of Environmental Systems Products Holdings (ESP) and as CEO of Transmedia Asia
Pacific, Inc., and Transmedia Europe, Inc. Mike has served on the board of directors of various public and private companies, as well as
numerous not-for-profit organizations, and currently serves on the Executive Committees of the Petit Family Foundation and the Southern
Connecticut State University Foundation.
Mike assumes this leadership role at a very exciting time for the government gaming industry, and an exhilarating moment in GTECH’s
history in particular, as it prepares to merge with gaming industry giant IGT. I’m pleased to bring you these initial thoughts of the new
GTECH CEO of North America Lottery.
