PRESS RELEASE
Austrian Lotteries win EL Innovation Award 2024
Innovative player protection suite stands out as a model of responsibility
Rotterdam, 10 October 2024 – The EL Innovation Awards once again celebrate Europe's forward-thinking lottery innovations. This year’s winner - Austrian Lotteries – was awarded for their exceptional ‘’Hybrid Player Protection Suite’’.
By using cutting-edge AI and machine learning proactive harm prevention strategies, the Suite is designed to create a safer and more controlled gaming environment, putting the well-being of players at the forefront while still delivering an engaging lottery experience. Combining the power of AI with human experience and scientific knowledge, Austrian Lotteries' approach for this campaign is based on their longstanding commitment to responsible gaming.
"On the occasion of the EL Innovation Seminar in Rotterdam, I am delighted to award – on behalf of the jury - the top Innovation Award to Austrian Lotteries’’, says Arjan van ‘t Veer, EL Secretary General and President of the Jury. "This system ensures that player protection is central to every step of the customer journey, demonstrating that lotteries can be a force for good and benefit society. This innovation stands out as a model of responsibility’’.
The award ceremony took place during the EL Innovation Seminar (9-11 October) in Rotterdam, hosted by Nederlandse Loterij.
ENDS
Notes:
[1] The top three winners of the EL Innovation Awards were chosen by a jury consisting of innovation experts out of 29 submissions. ONCE (Spain) took second place and SISAL (Italy) third place. All submitting lotteries will have the chance to be part of a wider EL project to showcase lottery innovations with positive social impact.
[2] Whether it’s an innovation of a new product, an improved customer journey or a process, the bi-annual EL Innovation Awards showcase the top lottery innovations in Europe. The Innovation Awards are an initiative by the EL Innovation and Technology Working Group.
Contact: Lucy Lenaers-Mathieson, EL Communications Officer, E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
About EL
The European Lotteries Association (EL) is the European umbrella organisation of entities operating national lotteries and other games of chance, including sports betting. The members of EL are operating their services for the public benefit. EL is the largest and most representative lottery and gaming sector’s organization in Europe, present in 39 European countries with a total of 70 members, including all EU member states (50 members are in the EU and 20 non-EU member states). EL stands for the sound and sustainable activity model for the benefit of society, based on the values of forward-thinking, responsibility and integrity. EL members only operate in those jurisdictions in which they are licensed by the state and where they comply with the legal requirements (e. g. AML, responsible gaming policies, etc), and act as the most responsible operators in each jurisdiction.
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