The Asia Pacific Lottery Association (APLA) Regional Conference will be held in Brisbane, Australia, between 14 and 18 October 2019.
 
Hosted by the Lott – Australia’s official lotteries, and APLA, the conference’s theme is “CX: Unlock the Exceptional”.
 
Tabcorp Lotteries & Keno Managing Director and APLA Chairperson Sue van der Merwe said the conference would focus on how lotteries could deliver an unparalleled experience through multiple integrated customer touchpoints.
 
“The conference will feature a thought-provoking business program that draws on the expertise of leaders from lotteries and other global retail industries, along with memorable social and networking activities,” she said.
 
“High quality keynote speakers will deliver both inspiring and practical presentations which demonstrate the value of being a customer-centric organisation.”
 
WHAT:         CX: Unlock the Exceptional, 2019 APLA Regional Conference
WHEN:        14 to 18 October 2019
WHERE:       Sofitel Hotel, Brisbane, Queensland, Australia
 
Visit www.asiapacific-lotteries.com for more information.
 
More details, including the conference program and registration, will be available in July 2019.
 
 
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