Published: May 8, 2021

Massachusetts Lottery Processes First Remote Ticket Cashing Transaction

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LOTTERY PROCESSES FIRST REMOTE TICKET CASHING TRANSACTION IN MOBILE APP

Function will provide multiple benefits to customers as well as the environment


DORCHESTER, MA (May 5, 2021) – The Massachusetts State Lottery has successfully processed its
first remote ticket cashing transaction through the Mass Lottery mobile application, a significant step
in the introduction of digital technology that will provide multiple benefits to customers as well as the
environment.


“Making remote ticket cashing transactions available is a terrific advancement for the Lottery in
accommodating our customers,” said State Treasurer Deborah B. Goldberg, Chair of the
Massachusetts State Lottery Commission. “It has the added benefit of positive environmental
impacts as it helps reduce carbon emissions by eliminating a lot of driving and production of paper
checks.”


The remote ticket cashing feature gives customers the ability to claim prizes of $601 to $5,000
securely through the Mass Lottery app and receive their winnings electronically to their bank
account.


“Our team has done a great job in getting us to this point and we are pleased to have reached this
milestone,” said Michael Sweeney, Executive Director of the Mass Lottery. “With this successful first
transaction, we are moving into the next phase of testing and we look forward to positive results.”
Elaine Tellstone of Blackstone has the distinction of being the first customer to process a prize claim
through the mobile app, receiving payment for a $1,000 instant ticket prize a day after submitting her
claim.


“It was just so simple - it took less than five minutes to scan my ticket and submit my claim,” said
Tellstone. “Depending on traffic and how many people were in line, it would’ve taken about two
hours out of my day to claim my prize in person in Worcester.”


Last fall, the Mass Lottery added a remote ticket scanning feature to its app, allowing customers to
scan tickets to see if they are winners. Over 16,000 users have registered to use this feature and over
2.8 million tickets have been scanned.

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