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TOMORROW is going to be AMAZING! WE GO LIVE AT 10A CST
October 15 Thursday
Session VI 10:00 am CST Central Standard Time
Digitization of the in-store shopping and player experience
Has the pandemic accelerated the rate of modernization and digitization of Retail - enough to keep up with changes in consumer behaviour, and the changes in the retail market-place? How might technology address new concerns for contactless interaction and heightened priority of ease and convenience? What are the highest-priority investments that Lottery should be making in modernization, retailer support functions, and in-store digitization?
The Future of Lottery Presentations:
Dan Owens, Director of Marketing, Grover Gaming, Inc.
Terry Presta, Head of North America Business, Abacus Lottery International
Nick Papadoglou, Chief Commercial Officer, INTRALOT US
Digitization Roundtable Leader:
Gary Grief, Executive Director, Texas Lottery
Panelists:
Michelle Carney, Vice President Global Lottery Marketing, IGT
Maxwell Goldstein, Vice President Sales, Carmanah Signs
Nick Papadoglou, Chief Commercial Officer, INTRALOT US
Jennifer Westbury, Executive Vice President Sales & Customer Development, Pollard Banknote
Lottery Expo: Transformed and
Post-COVID19 Lottery: the Movie
Notice that all times are Central Standard Time: CST.
All Presentations and almost all sessions will be pre-recorded. This is really all about delivering a fabulous “Movie” UX.
October 14 Wednesday Show-time: 10:00 am CST Central Standard Time
Introduction
Opening Credits followed by the brief “Welcome” from each of five Producers, followed by “Welcome and Introduction” from Rebecca Hargrove, Susan Jason, Paul Jason.
Back in March and April, we all felt we were on the precipice of disaster. It did not turn out that way, in terms of lottery sales. But do we take this reprieve and think things will now just return to normalcy, albeit slowly perhaps? Or do we surmise that forces unleashed by the pandemic will derail a return to anything like our pre-COVID life and embrace this opportunity to, like the Phoenix, rise out of the ashes of major disruption to create something new and even better?
How are we preparing for the most profoundly disruptive period of change in 75 years?
Let’s begin …
Session I 10:15 am to Noon
The Big Picture: Sometimes things don’t happen for decades, and sometimes decades happen in weeks. The world is changing at warp-speed. Following the pandemic, how do we think consumer behaviors will change and how will that impact the lottery industry … Are we prepared to optimize on the opportunities and navigate the challenges? How will big-picture macro-economic/sociological/ cultural changes filter down to reshape specific industries … like retail, recreational gaming, and Lottery? How might consumer lifestyles and player behaviour be permanently changed as a result of the pandemic? And how have operational changes necessitated by the pandemic revealed new and better solutions, best-practices, and ways to operate that will continue on into the future?
Presentions:
Impact of Covid on the Global Lottery Industry:
Jay Gendron, Chief Operating Officer Lottery, IGT
Richard Bateson, Chief Commercial Officer, JUMBO Interactive
The Big-Picture Roundtable Leader:
Gordon Medenica, Director, Maryland Lottery and Gaming and
Lead Director of Mega Millions
Panelists:
Richard Bateson, Chief Commercial Officer, JUMBO Interactive
Mandy Carter, Director of Retail Development, Scientific Games
James Maida, Chief Executive Officer, GLI (Gaming Labs)
Mark Michalko, Executive Director, North Carolina Education Lottery
Ryan Mindell, Lottery Operations Director, Texas Lottery
Doug Pollard, Co-Chief Executive Officer, Pollard Banknote and NeoPollard
Producer and lottery director interview and posting audience’ responses to Polling questions.
Session II Women in Lottery Leadership (WILL) Session 12:30 to 1:30 pm CST
Roundtable to discuss leadership principles with the officers of
North American Association of State & Provincial Lotteries (NASPL), MUSL, Powerball, and the Inter-Provincial Lotteries
Roundtable Leader:
Rebecca Hargrove, Founder & Chair of WILL, President & CEO of the Tennessee Education Lottery Corp., and President of the World Lottery Association
Panelists:
Angela Wong, Director, Montana Lottery and President of NASPL
Sarah Taylor, Executive Director, Hoosier Lottery, First Vice President of NASPL
And President of MUSL (Multi-State Lottery Association)
Gretchen Corbin, President & CEO, Georgia Lottery Corp. and Second Vice President of NASPL
Cindy Polzin, Director, Wisconsin Lottery, Treasurer of NASPL
May Scheve Reardon, Executive Director, Missouri Lottery and
Chair of the Powerball Group
Lynne Roiter, President & CEO, Loto-Québec, President Interprovincial Lotteries
Producer and lottery director interview and posting audience’ responses to Polling questions.
Session III Oct. 14 2:00 pm to 3:00 pm CST Central Time LIVE
SWOT: Strengths, Weaknesses, Opportunities, Threats
How can the SWOT method for systematically assessing the lay of the land, and designing action plans to optimize performance and results, be applied to guide us in the post-COVID19 world? How might Team Lottery identify and leverage its strengths and mitigate its weaknesses; capitalize on opportunities; and prepare for threats to its business model? And how might SWOT be applied to optimize performance of the National Games – Powerball and Mega Millions.
Presentation:
A Short Story: The Year No One Saw Coming.
The real meaning of “Hindsight is 2020”:
Charlie Scannella, Vice President, SGEP Sales and
Michelle Simon, Director of Marketing SGEP, OH, Scientific Games
SWOT Roundtable Leader: May Scheve Reardon, Executive Director, Missouri Lottery, Chair of Powerball Group
Panelists:
Gretchen Corbin, President & CEO, Georgia Lottery Corporation
Rebecca Hargrove, President & CEO, Tennessee Education Lottery Corp. and
President of the World Lottery Association
Gordon Medenica, Director, Maryland Lottery & Gaming
and Lead Director of Mega Millions
Drew Svitko, Executive Director, Pennsylvania Lottery
Bret Toyne, Executive Director, MUSL (Multi-State Lottery Association)
Session IV World Lottery Association Roundtable 3:00 pm to 3:45 pm.
Rebecca Hargrove, President & CEO, Tennessee Lottery, President of the WLA
Paul Jason, CEO, PGRI, Inc.
Lynne Roiter, President & CEO, Loto-Québec, President Interprovincial Lotteries, and NASPL representative to the WLA
Luca Esposito, Executive Director, World Lottery Association
Producer and lottery director interview and posting audience’ responses to Polling questions.
Session V Lottery Industry Hall of Fame Ceremony 4:00 to 5:00 pm CST
Inducting the six new 2020 Hall of Fame members:
Scott Gunn, Senior Vice President, Corporate Public Affairs, IGT
Patrick McHugh, Executive Vice President and
Lottery Group Chief Executive, Scientific Games Corp.
Gordon Medenica, Director, Maryland Lottery and Gaming
John Pollard, Co-Chief Executive Officer Pollard Banknote
Nigel Railton, Chief Executive Officer, Camelot UK
Bishop Woosley, Managing Partner, Woosley Gaming Advisors, and former Director, Arkansas Lottery Commission
October 15 Thursday
Session VI 10:00 am CST Central Standard Time
Digitization of the in-store shopping and player experience
Has the pandemic accelerated the rate of modernization and digitization of Retail - enough to keep up with changes in consumer behaviour, and the changes in the retail market-place? How might technology address new concerns for contactless interaction and heightened priority of ease and convenience? What are the highest-priority investments that Lottery should be making in modernization, retailer support functions, and in-store digitization?
The Future of Lottery Presentations:
Dan Owens, Director of Marketing, Grover Gaming, Inc.
Terry Presta, Head of North America Business, Abacus Lottery International
Nick Papadoglou, Chief Commercial Officer, INTRALOT US
Digitization Roundtable Leader:
Gary Grief, Executive Director, Texas Lottery
Panelists:
Michelle Carney, Vice President Global Lottery Marketing, IGT
Maxwell Goldstein, Vice President Sales, Carmanah Signs
Nick Papadoglou, Chief Commercial Officer, INTRALOT US
Jennifer Westbury, Executive Vice President Sales & Customer Development, Pollard Banknote
October 16 Friday 10:00 am CST Central Standard Time
Session VII 10:00 am to Noon CST
iLottery: There is so much to talk about as 2021 promises to be a very big year for more U.S. states to authorize iLottery, and for players to want to avail themselves of online options. What should all lotteries be doing now to position themselves for the possibility that iLottery may be soon approved in their jurisdiction? What are the key drivers for success in the world of online lottery? How are the online and off-line channels integrated to be mutually supportive, engage the players on multiple channels, drive traffic to stores, and otherwise optimize the whole lottery omni-channel ecosystem? What is the value of social-media based initiatives that nurture the online connection with the consumer? And how do we stay close to the player amidst all these technical issues? As one industry leader observed: “It’s not just the plumbing we need to focus on, it’s the players.”
Presentations:
Brian Roberts, President North America, JUMBO Interactive
U.S. iLottery – Some basics: Jason Lisiecki, Vice President, North America, IWG (Instant Win Gaming)
The Future is Here: Liz Siver, General Manager, NeoPollard Interactive
Karri Paavilainen, Senior Director North America Interactive Lottery Services, IGT
Andrea Williams, Senior Marketing Manager Gaming, IGT
2021: What the Machines See Coming:
Merv Huber-Calvo, Director, Growth Marketing, Scientific Games
iLottery Roundtable Leader:
Gretchen Corbin, President and Chief Executive Officer,
Georgia Lottery Corporation
Panelists:
Richard Bateson, Chief Commercial Officer, JUMBO Interactive
Kevin Hall, Executive Director, Virginia Lottery
Doug Pollard, Co-Chief Executive Officer, Pollard Banknote and Co-CEO of NeoPollard Interactive
Stephanie Weyant, Deputy Executive Director, Marketing & Product Development, Pennsylvania Lottery
Andrea Williams, Senior Marketing Manager, Gaming, IGT
Producer and lottery director interview and posting audience’ responses to Polling questions.
Session VIII 12:00 pm to 1:15 pm CST
Maximizing the endless potential of Instant Scratch-offs to continue to drive growth for years to come. Scratch ticket sales have been growing for years, but exploded for many lotteries during the pandemic. What’s driving the growth during these pandemic times, and what can lotteries do to leverage new insights and drive ongoing growth in Instants? How can a balanced and mutually-reinforcing relationship between online and off-line Instants be built? Why is it important to attract and engage players on multiple channels? What are future growth platforms, POS devices, pathways to expand access to the games and attract new consumers?
Instant Scratch-Offs Roundtable Leader:
Beth Bresnahan, Executive Director, DC Lottery
Panelists:
David Barden, Chief Executive Officer, New Mexico Lottery
Charles McIntyre, Executive Director, New Hampshire Lottery
Meghan Dondero, Regional Vice President, Scientific Games
Mike Purcell, Senior Vice President of Sales & Marketing, Kentucky Lottery Corp.
Brad Thompson, Vice President Sales & Marketing, Pollard Banknote
Closing Session