Published: June 18, 2025
JOB: DEPUTY DIRECTOR OF MARYLAND LOTTERY AND GAMING CONTROL AGENCY
EXEC VIII
Recruitment #25-009608-0002
| Department | MLGCA Administration and Operations |
|---|---|
| Date Opened | 6/18/2025 1:00:00 PM |
| Filing Deadline | 7/9/2025 11:59:00 PM |
| Salary | $132,654.00 - $199,580.00/year |
| HR Analyst | Kathryn Powell |
| Work Location | Baltimore City |
| Telework Eligible | Yes |
The Maryland Lottery and Gaming Control Agency (MLGCA) serves as one of the largest revenue sources for the State of Maryland, generating over $1.5 billion in fiscal year 2024 in support of important state programs and services including education, public health and safety, human resources and the environment. In addition to generating revenue from the sale of lottery products, the MLGCA is also responsible for the oversight of the state’s casino gaming program, providing direction and guidance to its casino partners on financial, security, regulatory and licensing procedures for the facilities. The Agency also regulates Sports Wagering, Daily Fantasy Sports and Electronic Bingo, as well as Instant Ticket Lottery Machines, which are located at almost 90 Veteran’s posts. Gaming in Maryland is a dynamic and growing business that operates around the clock, 365 days of the year.
The MLGCA is currently accepting applications for a Deputy Director. This position reports to the Director of the Agency and oversees the operation of the traditional Lottery business as well as the regulation of casino gaming, sports wagering, and other gaming activities. The incumbent assists the Director in the overall management of the daily operation and long-term planning for the MLGCA.
***Please note, this position is a Management Services position which serves at the pleasure of the Appointing Authority.***
GRADE
EPP 0005
LOCATION OF POSITION
1800 Washington Boulevard
Suite 330
Baltimore, Maryland 21230
POSITION DUTIES
The Deputy Director serves on the Executive staff and provides executive leadership and oversight to multiple departments supporting contractual, operational and regulatory matters related to MLGCA’s mission. Direct responsibilities include oversight of four key technology contracts; enacting policies and protocols related to Lottery and Gaming operations and regulation of licensees; developing strategies to implement tactical and legislative mandates; assisting with establishing MLGCA goals and priorities to maximize revenues to the State; providing feedback to departments regarding policy, planning, and industry best practices, as well as ways to improve performance and profitability.
This position relates to the work of the MLGCA by interfacing with all staff that play significant roles to ensure that Agency personnel and technology operate to help maximize revenue for the State of Maryland. The position represents the MLGCA with authority to speak and act for the Director and assumes duties of the Director in his/her absence per delegation of authority.
This position is a vital part of the Lottery Executive Management team and is designated as an Emergency Essential Employee.
Duties may include, but are not limited to:
- Provide executive level leadership, supervision, and management in accomplishing the mission of the Agency.
- Collaborate with the seven-member Maryland Lottery and Gaming Control Commission (MLGCC) at the monthly meetings presenting action items for review and approval.
- Recommend modifications in statute and Commission rules and regulations to modernize and resolve undesirable conditions.
- Establish and maintain relationships with key strategic partners and industry influencers. Represent the MLGCA on various committees nationally and at the State level. Represent the Agency at the Board of Public Works in the Director’s absence.
- Develop and monitor Key Performance Indicators (KPIs), technology and other benchmarking processes that guide the MLGCA’s Lottery, Gaming and Sports Wagering day-to-day decisions related to operations, revenue generation, financial reporting, audits, security, regulation and government compliance.
- Ensure the effective application of the agency’s resources in a manner that achieves efficiency of operations and maximizes the quality of customer service to the citizens of the state of Maryland.
- Establish and monitor all supervised departments’ goals, standards and controls to meet objectives and oversee their achievement.
- Plan, organize, and direct the work of multidisciplinary professional and administrative staff.
- Develop, implement and manage policies, procedures, and short- and long-range plans for all supervised departments. Oversee and evaluate their effectiveness and approve major revisions.
- Determine organizational structure and staffing needs, instruct and counsel staff in personnel actions.
- Participate in planning and development of high-impact Requests For Information/Requests For Proposal and evaluation of vendor responses.
- Perform other related duties as required.
MINIMUM QUALIFICATIONS
Education: Bachelor's degree from an accredited, four-year college or university.
Experience: Ten (10) years of professional work experience directing and overseeing Lottery or Gaming staff responsible for at least one of the following areas: Operations; Contract Management; Planning; Finance; Sales; or Administration.
NOTE: Applicants may substitute additional experience as described above for the required college education on a year-for-year basis.
DESIRED OR PREFERRED QUALIFICATIONS
Strong preference will be given to applicants who possess the following preferred qualifications. Include clear and specific information on your application regarding all qualifications.
- Experience working within a Lottery or Gaming Control government agency.
- Knowledge of Lottery and Gaming policies and procedures and skill in interpreting, conveying, and developing rules and statute.
- Understanding of current issues and technologies in the Lottery and Gaming industries.
- Experience with the legislative process.
- Experience in contract administration which includes overseeing the development and negotiation of contracts and bid specifications; managing bid reviews; and the awarding and executing of contracts.
- Excellent interpersonal, written, and oral communications skills to communicate effectively with all levels of employees, the public, and government elected officials.
- Ability to mediate and build consensus.
- Foster an organizational culture driven by teamwork, results, innovation, and high ethical standards to achieve agency goals.
- Demonstrated ability to exercise sound, expert independent judgment within general policy guidelines.
- Ability to plan, organize, evaluate and interpret information and execute strategic direction.
- Executive-level administrative experience in managing a diverse, multifunctional organization with direct financial accountability.
- Ability to prioritize tasks in a fast-paced environment with multiple competing priorities.
- Apply critical thinking and judgment in problem solving and decision-making.
- Ability to analyze complex operational problems and to design solutions.
- Ability to anticipate and plan for long-range needs and changing conditions.
- Exercise discretion when handling confidential documents and issues.
- Experience in analyzing budgets and business plans. Demonstrated record of accomplishment of increased management responsibility.
- Proficient in the use of Microsoft Office Suite (Word, Excel, PowerPoint, Teams); Google Suite (Gmail and Meet); and other relevant software.
EXAMINATION PROCESS
The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.
BENEFITS
FURTHER INSTRUCTIONS
Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: Department of Budget and Management, Recruitment and Examination Division, 301 W. Preston St., Baltimore, MD 21201.
Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted.
For questions regarding this recruitment, please contact the DBM Recruitment and Examination Division at This email address is being protected from spambots. You need JavaScript enabled to view it. or 410-767-4850, MD TTY Relay Service 1-800-735-2258.
We thank our Veterans for their service to our country.
People with disabilities and bilingual candidates are encouraged to apply.
As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.
Click on a link below to apply for this position:
| Fill out the Supplemental Questionnaire and Application NOW using the Internet. | Apply Online |
| View and print the Supplemental Questionnaire. | This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here. |
| Apply via Paper Application. | You may also download and complete the Paper Application here. |