(TNS) — Pennsylvania Lottery officials on Friday said the transition to its new system will impact players' ability to buy certain tickets and cash winning tickets — players are encouraged to plan accordingly and buy tickets in advance.
With the Pennsylvania Lottery prepared to upgrade next week to a new computer system, Lottery officials said the transition is expected to take less than one day.
"The Pennsylvania Lottery is working to upgrade vending equipment, improve our technology, and debut many new features that will improve the playing experience for our players — and this upgrade is one part of that effort," said Secretary of Revenue Pat Browne, who heads the Pennsylvania Lottery, a bureau within the Department of Revenue. "We have a thorough plan in place to make sure next week's transition to the new computer system has as little impact as possible for our players. This phase of our project is mainly taking place behind the scenes, but it's a big move for us to improve our business, expand sales, and continue our mission of responsibly generating funding for programs that benefit older Pennsylvanians."
Here is what players need to know about the planned computer system upgrade:
No vouchers will be able to be produced and/or used during this time period. A voucher is a receipt for any remaining dollars purchased from a Lottery terminal or vending machine. Players use vouchers to make future game purchases or redeem them for cash at a retailer.
Officials said the Lottery's modernization project started with the upgrade of new vending equipment at retail locations, much of which has already been rolled out across the Commonwealth. As a result, players are benefiting from this new equipment — which holds more inventory — and new digital signage in many areas at the Lottery's network of more than 10,000 retailers.
The transition to the new computer system will be accompanied by the move to new data centers, test environments, communications networks and back-office systems — all things that are occurring behind the scenes to lay the foundation for enhancements yet to come.
"All of these efforts will help the Lottery operate more efficiently, improve the playing experience for our players, and help us generate funding for the critical programs that our older residents rely upon," said Pennsylvania Lottery Executive Director Drew Svitko. "Our team is very passionate about responsibly providing entertainment options for our players. We are hard at work to make sure that we keep this momentum going and build on our success."
Players can access information about the Lottery's system upgrade by visiting palottery.com/upgrade.
https://www.govtech.com/computing/new-computer-system-data-centers-for-pennsylvania-lottery