The New York State Gaming Commission (the “Commission”) is issuing this Request for Information (“RFI”) to assist the Commission with the future development of a Request for Proposals (“RFP”) to provide a Full-Service Lottery System and a Scratch-off Ticket Management System to the Commission.
The purpose of this RFI is to invite vendors to submit information regarding (a) lottery gaming systems and associated hardware, software, features, and functionality, and (b) lottery Scratch-off ticket printing, warehousing, delivery, and management solutions.
The RFI is available on our website at: https://www.gaming.ny.gov/about/procurement_opp.current.php
Written responses to this RFI are due by 2:00pm EST on January 16, 2024.
This is an information-gathering tool only and any response to this RFI must not include cost.
Due Date: 01/16/2024 2:00 PM
| Primary Contact: | Gaming, NYS Commission Contracts Stacey Relation Contract Management Specialist 3 One Broadway Center Schenectady, NY 12305 United States Ph: 518-388-3404 Fax: This email address is being protected from spambots. You need JavaScript enabled to view it. |
| Secondary contact: | Gaming, NYS Commission Contracts Stacey Relation Contract Management Specialist 3 One Broadway Center Schenectady, NY 12305 United States Ph: 518-388-3404 Fax: This email address is being protected from spambots. You need JavaScript enabled to view it. |
https://www.nyscr.ny.gov/iframes/openAdDetail.cfm?id=99B03693-BA1D-4E9F-AA3F-868FCA628A67
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-76106
Government Authority located in New York; USA based organization looking for expert vendor for full-service lottery system and a scratch-off ticket management system.
[*] Budget: Looking for Proposals
[*] Scope of Service:
Vendor needs to provide full-service lottery system and a scratch-off ticket management system.
• Lottery computer gaming system (CGS)
• Cloud-based solutions
• Communication network solutions (sales agents and systems)
• Third-party integration
• Business Intelligence tools
• Analytics tools
• Promotions system and tools
• Marketing and research tools and solutions
• Information security solutions
• Software Development Life Cycle (SDLC) process and tools
• Prize claim and payment systems
• Digital and mobile prize claim systems
• eWallet solutions
• Cashless ticket purchase and cashless prize payment solutions
• Cashless payment processing solutions to support subscriptions, mobile activity, and self-service equipment; estimated third-party processing fees
• Digital solutions (sales, products, in-store marketing)
• Identity verification solutions
• Customer service solutions
• In-lane solutions
• Specialty equipment
• ADA-compliant equipment (Commission staff, sales agent, and customer)
• Sales agent billing and financial services
• Lottery ticket subscription system
• Scratch-off ticket printing
• Scratch-off ticket warehousing and distribution
• Scratch-off ticket cooperative services solution
• Scratch-off ticket single ticket accounting solutions
• Inventory tracking solutions (Scratch-off tickets, hardware, marketing materials)
• Responsible gaming features and options
• Estimated timing for hardware upgrades
• Estimated timing for implementation of a full-service gaming system, including data conversion, communication network, distribution of equipment to sales agent base
• Estimating timing for implementation of a Scratch-off ticket management system
• Estimated timing to integrate separate full-service gaming system and Scratch-off ticket management system
[*] Eligibility:
Onshore (USA Organization Only)
[*] Work Performance:
Performance of the work will be Offsite
[*] Proposal Submission:
Response can be submitted digitally via Email or Online.
Expiry Date : Wednesday, 17 January, 2024
Category : Software, System and Application
Country : USA
State : New York