OPENING DATE: 10/24/18

CLOSING DATE: 12/06/18 11:59 PM

DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS:

Under general direction, plans, develops, organizes and executes the management of the Lottery security and quality control program to ensure the security, integrity and performance of Lottery systems and processes that support business operations; assists Operations maintain the security and integrity of the drawing production, processing and distribution process.  Manages and regulates independent 3rd party drawing auditors that monitor and validate Lottery drawings.  Monitors and helps administer vendor contracts for system audit and quality assurance testing.  Monitors system change management; oversees system audit and quality assurance processes to ensure standard compliance; reviews related documentation and reports for completion and accuracy.  Ensures internal and external system audit and vendor performance monitoring requirements are met; utilizes data analytics to develop and monitor agency and vendor service level metrics. Performs agency security and risk assessments; develops risk remediation plans.  Responsible for the development, maintenance and execution of the agency security and quality control plan and policy.  Assists with conducting retailer and player fraud investigations and operational security inquiries, traveling as needed.  Oversees and manages agency disaster recovery planning and testing.  Performs duties as the Multi State Lottery Association (MUSL) Rule 2 Administrator.  Act as primary liaison with Lottery vendor personnel with respect to system security, audit, quality control and performance monitoring.

MINIMUM REQUIREMENTS

Requires knowledge, skill and mental development equivalent to completion of four years of college, preferably with coursework in information technology and security, auditing, management, business or public administration or a related field.  Requires three years of responsible administrative management experience in a public or business organization, with a minimum of two years of experience in data security, data analysis, performance metrics and/or key performance indicators.  Requires extensive knowledge of management information systems and quality assurance terminology, concepts and practices and investigative experience with emphasis on white collar crime is preferred.  Requires extensive knowledge in quality assurance and skills related to implementing and improving processes in both security and quality control.  Requires working knowledge with change management methods and techniques.  Requires working knowledge with International Organization for Standardization standards ISO/IEC 27001 and ISO 9001 related to security, quality management, risk management and integrity.  Requires ability to develop and manage a small agency security and quality control program.  Requires the ability to analyze administrative problems and adopt an effective course of action.  Requires the ability to develop, implement and evaluate new and revised policies, procedures and performance standards.   Requires the ability to develop and maintain cooperative working relationships.  Requires excellent written and oral communication skills, along with good organizational skills and the ability to follow instructions and complete tasks.  Requires working knowledge of Microsoft Office and Business Objects.  Requires a valid, appropriate driver's license and the ability to travel, sometimes keeping irregular hours.  Requires a Certified Information Systems Auditor (CISA) license.  Prefers in-depth knowledge of the Lottery and/or Gaming industry, the Multi State Lottery Association (MUSL) and its internal audit standards and best practices.  Prefers working knowledge of the World Lottery Association Security Control Standard (WLA-SCS) for Lottery Operations, Federal Information Security Management Act (FISMA), National Institute of Standards and Technology (NIST) Cyber Security Framework.

WORK HOURS & LOCATION/AGENCY CONTACT

Work Hours:  8:00 a.m. - 4:30 p.m.

Work Location:
Lottery/Executive Staff
101 W. Jefferson Street
Springfield, IL

Agency Contact:
Lottery Personnel
101 W. Jefferson St., MC 3-970
Springfield, IL 62702
Phone:  217-524-5382
FAX:  217-785-7839

In compliance with the Americans with Disabilities Act and the Illinois Human Rights Act, State agencies must ensure that the employment process is accessible to persons with disabilities.  Specifically, these laws require that the State provide reasonable accommodations upon request by individuals participating in all steps of the employment process.  This includes the State of Illinois Rutan interview process.

Current State Employees:  Submit a Notice of Interest in Vacancy/Bid Form and CMS-100 Employment Application to the Agency Contact listed above.  A separate Bid Form and Application is required for each Posting/Bid ID or your bid will be rejected.  Current state employees seeking a promotion should also submit a CMS-100B Promotional Application to CMS.
If you are a current state employee wishing to transfer, you must submit an Employee Transfer Request Form.  If no Employee Transfer Request for is submitted, you will not be considered for the position.

FAILURE TO COMPLETE AND SUBMIT THE NEW CMS-100 DATED REV 04/2018 OR AFTER WILL RESULT IN YOUR APPLICATION BEING REJECTED.

All Other Applicants:  FOLLOW THE HOW TO APPLY INSTRUCTIONS/LINK BELOW.

HOW TO APPLY 

Click Here for Applicant Information and Grading Procedures
This position may require a current grade from Central Management Services (CMS), Division of Examining and Counseling, to be deemed qualified and available for employment consideration. For more information, please refer to the Work4Illinois website at Work.Illinois.Gov and select 'Application Procedures'. Additional information may also be obtained from the Agency Contact listed above or by contacting CMS, Division of Examining and Counseling at This email address is being protected from spambots. You need JavaScript enabled to view it. or (217) 782-7100, (217) 785-3979 (TDD/TTY), (800) 526-0844 (TTY Only).

Additional Documentation for Public Service Administrator:

Option 9B - Cert Info System Auditor

Class Specification
Additional Title and Exam Information

These documents are in PDF format and can be viewed using Adobe Reader.

NOTE: Salary amounts shown are only to be used as a guide; actual salary will be determined at the time of hire based on current salary plans and/or collective bargaining agreements, if applicable.