15 September 2021
The Gambling Commission has published further data showing how online gambling behaviour is reacting to the easing of lockdown measures in Great Britain.
The operator data reflects the period between March 2020 and July 2021, inclusive, and covers online operator data.
It is not advisable to make year-on-year comparisons between months in 2020 and months in 2021, due to differing operating circumstances of 2020 and 2021.
This update contains July’s operator data.
The latest online operator data for July 2021 shows:
We recognise that the country is now entering a different phase as we continue adjust to life out of lockdown. We continue to expect extra vigilance from operators as consumers are impacted in different ways by the circumstances. Many people will still feel vulnerable as a result of the length of the pandemic period and further uncertainty about their personal or financial circumstances.
It is likely some have picked up new gambling routines and habits during lockdown that may be hard to change as things return to normal, even as normal spending on other things resumes. This could be challenging for some and important for operators to identify through their monitoring.
We know that some consumers, such as highly engaged gamblers who play a range of products, are likely to spend more time and money gambling and with high level sporting events which took place over the summer where there were more opportunities for betting customers to gamble. This is relevant to the July dataset reported as it covers the latter half of the Euro 2020 tournament and remains relevant in the future months when the Premier League restarts.
We expect operators to:
The Commission continues to track COVID-19 related risk by:
The Commission will continue to:
1This is the total number of times activity has taken place across all verticals; therefore, an active account may be counted more than once.