On 30 September, the fourth EL Data & Research webinar took place, focusing on online business, which no doubt had an irreversible one-off growth impulse due to Covid-19 and the restrictions in place. Some players forcefully migrated online while lottery operators broadened their online games portfolio and tuned their communications to satisfy their needs.
The webinar, moderated by the chair of the EL Data & Research working group, - Václav Štěpán from SAZKA (CZ), covered several aspects of the online business, highlighting the best practices of EL Members from various online game verticals, including new innovative ones like E-sports.
The e-casino was the topic that followed whereby Lars Martin Ottesen from Norsk Tipping (NO) addressed the historical development of Norsk Tipping’s internal iGaming platform into successful e-casino product vertical while balancing it with players protection. The company implemented and is running advanced responsible gaming tools putting the player protection being at the centre of any new development.
This Data & Research webinar was the fourth of a series of five Data & Research working group’s webinars, to take place during 2021, planned to cover various aspects of lotteries operations. Next webinar, targeted on “Future of Retail”, will take place on November 25, 2021.