28 PUBLIC GAMING INTERNATIONAL • NOVEMBER/DECEMBER 2023 Paul Jason: GLI has broadened its scopeof-work in recent years far beyond testing and certifying. Joe Bunevith: GLI’s massive knowledge base is built upon decades of global experience in helping clients sort through the pros and cons of all the different options and strategies. We can help the regulatory client clarify their public and regulatory objectives by sharing the results of different approaches as they have been applied throughout the world. But GLI’s core competency is to then help set up the technological systems and procedures to support those objectives. GLI is fundamentally an engineering and IT company. We deal with everything objectively, taking direction from regulatory clients on what their goals are and helping them sort through the facts and case studies to understand the best ways to get there. So there is no single set of “bestpractices”. Instead, there are public policy and regulatory priorities and choices to be made, and then there is a multiplicity of pathways to achieve regulatory objectives once they have been clarified. J. Bunevith: Different jurisdictions are going to have different regulatory objectives and frameworks to align with their own unique gaming cultures and public policy objectives. And of course, there are different opinions on everything … different opinions on public policy objectives and then on how best to accomplish those objectives. It is not within GLI’s purview to opine on public policy. The regulatory client determines policy and regulatory objectives. GLI helps to clarify and organize the facts and data, and help the client assess how different technologies and approaches may serve their goals. We have vast resources of information about how different approaches have manifested in other jurisdictions that can help the client anticipate the kinds of results produced by the different regulatory strategies. There are typically pros and cons and trade-offs to be considered when deciding on the specific strategies for regulating games-of-chance, and we try to sort those out for the client to then decide on the approach most consistent with their policy objectives. Tested. Proven. Trusted. GLI’s mission to support the integrity and security of lotteries continues to evolve. PGRI Introduction: GLI’s first client was the South Dakota Lottery, and nearly 35 years later, they are still a client. Since then, though, GLI’s scope-of-work has expanded far beyond testing and certification of technology to include consultation and professional services and support on all aspects of the intersection between technology and games-of-chance. Today, its clients are gaming regulators, suppliers, and operators in 567 jurisdictions all over the world, 65 of which are lottery. The global community of gaming operators has come to depend on GLI for IT consultation, auditing, field inspections, security audits, responsible gaming, project management, Governance, Risk and Compliance, including World Lottery Association Security Control Standards (WLASCS) and ISO 27001 Information Security audit and certification; test automation, and technical services. GLI University® Online combines worldclass courses with leading-edge eLearning technology to deliver custom training solutions for lottery & gaming operators. New technology and business processes are changing the whole games-of-chance landscape. Joe Bunevith puts things in context, helping us to make sense out of the disruption and understand the straight line that connects yesterday to today and tomorrow. Joseph Bunevith Vice President, Government Relations and Regulatory Affairs, Gaming Laboratories International (GLI®) GamingLabs.com PGRI INTERVIEWS
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