30 PUBLIC GAMING INTERNATIONAL • JULY/AUGUST 2025 Gretchen Corbin: Originally, we planned a single panel discussion about digital lottery and the player journey. But as Paul and I talked it through, we realized it made more sense to split it into two separate panels — one focused on content and the other on IT platforms. Our panelists signed up for the platform discussion and we appreciate them! It is exciting to see how the industry has started to adopt a mind-set and culture that supports a long-term sustainable growth strategy. Let’s kick things off with a brief introduction from each of you on your areas of focus and experience in the iLottery space, starting with Amy. Amy Warner: I help lead Digital Business Development at Scientific Games. Over the past seven years, I’ve worked at the intersection of retail and digital, helping lotteries bridge the gap between traditional retail sales and the evolving world of digital engagement. That includes everything from iLottery and loyalty programs to CRM, responsible gaming, and our many innovations that are developed for the online space. Stephanie Weyant: I just celebrated 25 years with the Commonwealth last month, with most of that time being connected to lottery in some way. As Deputy Executive Director for Marketing and Products at the Pennsylvania Lottery since 2016, I was the executive lead for our iLottery launch in 2018. I also oversee the marketing, digital, products, and research teams — all of which play critical roles in our iLottery operations. I’ve had the privilege of working with many of the people on this stage today, who have helped guide and support our iLottery journey. Shannon DeHaven: I began my lottery career about fifteen years ago with the Michigan Lottery, where I helped launch our iLottery platform in 2014. I was appointed Deputy Director of Digital Operations in 2016. In 2021, I joined Pollard Banknote as Vice President of Digital Engagement. Today, I oversee the full digital player experience — everything from loyalty programs and players clubs to mobile apps, websites, and, of course, iLottery. We have, over the past few years, pushed the boundaries of what digital lottery can deliver, stretching to produce a re-envisioned iLottery platform. Rob Wesley: I started my career in 1998 with the Virginia Lottery, working in software development at a time when we still managed our platform in-house. From there, I moved into leading the sales and marketing teams, and in 2018, I was tasked PANEL DISCUSSION This article is based on a panel discussion held at the PGRI Smart-Tech Conference in Fort Lauderdale, FL. Digital Lottery and the Player Journey: PLATFORM How is the digital connection to the player becoming the hub of the player journey? How is the digital platform driving players to interact with lottery at retail as well as online, supporting the anywhere, anytime, any way fashion the modern consumer expects? Moderator: Gretchen Corbin, President & Chief Executive Officer, Georgia Lottery Corporation Panelists: • Shannon DeHaven, Vice President of Digital Engagement, Pollard Banknote • Durba Sinha Roy, Vice President, Platform Products, Draw and Customer Growth, IGT • Amy Warner, Vice President, Digital Business Development, Scientific Games • Rob Wesley, Vice President, North America Customer Development, Aristocrat Interactive • Stephanie Weyant, Deputy Executive Director, Marketing & Products, Pennsylvania Lottery
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