4 PUBLIC GAMING INTERNATIONAL • JULY/AUGUST 2024 Publisher & Chief Executive Officer Paul Jason pjason@publicgaming.com President Susan Jason sjason@publicgaming.com Brand and Design Dan Eggers Design Honored Founders Doris & Duane Burke Subscriptions United States: $145 USD Canada & Mexico: $160 USD All other countries: $225 USD For email address changes, subscription requests and requests to be placed on our e-Newsletter distribution list, e-mail Susan Jason at sjason@publicgaming.com Contact Information PGRI, Inc. 1769 Flagstone Terrace, The Villages, FL 32162 PublicGaming.com T: +425.449.3000 F: +206.374.2600 Public Gaming International Magazine Published six times a year and distributed to readers all around the world. Electronic version is e-mailed and is also available on our news website: PublicGaming.com July/August 2024 Volume 53, Issue 4 ©2023 all rights reserved. Public Gaming Research Institute cISSN: 1042-1912 10 NURTURING AN INDUSTRYWIDE CULTURE OF COLLABORATION AND SUPPORT Cindy Polzin Director, Wisconsin Lottery and President, North American Association of State & Provincial Lotteries (NASPL) 24 LEADING GROWTH AT SCIENTIFIC GAMES Pat McHugh Chief Executive Officer, Scientific Games 14 CHANGE BRINGS OPPORTUNITIES FOR THE TEXAS LOTTERY Ryan Mindell Executive Director, Texas Lottery Commission CONTENTS J U LY / A U G U S T 2 0 2 4 Community service has always been a core value for McHugh. The Boston-area son of Irish immigrants found his off-the-beaten-path way to the industry after a service-focused start as a volunteer leader for community youth programs in college, coaching high school track a d field, a d then working in law enforcement. By luck, Pat met a former director of the Massachusetts Lottery who encouraged him to take an entry-level job with a lottery tech provider. It would be a turning point in his life. Logging around-the-clock hours traveling the globe, Pat learned everything he could about lottery systems and operations in project management, leading teams on some of the industry’s largest lottery start-ups and conversions. He joined Scientific Games in 2004 and following a series of promotions over the years – including running the company’s U.S., then global, systems business – Pat was named Lottery Group CEO in 2018. Throughout his career, his core focus has remained on the industry’s beneficiary funding mission and leading high-performing tea s to achieve together. Under his leadership team, Scientific Games successfully navigated challenges brought about by the COVID-19 pandemic and emerged stronger. In 2022, following the most financially successful year in its history, the Scientific Games Lottery Group was sold to Brookfield Business Partners, one of the world’s most successful investment companies. Pat and his team led the company through the process, steering the ship for the now independent and 100% lottery-focused Scientific Games. After standing up a new organization with all the right people, parts and pieces needed to keep th company and its customers running smoothly, he’s leading change and evolving culture for Scientific Games’ more than 3,000 employees worldwide while achieving record revenues for the company with major wins globally across all retail and digital business lines. Two years into the company’s transition, Pat continues to drive growth and help sustain the global lottery industry, through innovation and customer service excellence. Pat McHugh epitomizes the commitment to innovation, integrityand performancethat makes Scientific Games a leader in helping lotteries maximize good-cause funding for their beneficiaries. FE ATURED I NT ERV I EWS
RkJQdWJsaXNoZXIy NTg4MTM=