Fennica Gaming, the subsidiary of the Finnish National Lottery Veikkaus, keeps the customers ahead of the game and the players content by providing attractive and rewarding gaming experiences in a safe, responsible setting. The unique, high-quality, casual-gaming-like eInstants are created for the players of the mobile era. As the Finnish company hits its 2nd anniversary, they can also celebrate successful and fast expansion. The games are now live on three continents - Europe, South America, and North America. And what better way to honor this milestone than by increasing customer satisfaction even more? Introducing Frame - Fennica Gaming's new groundbreaking customer portal that combines the network of creators and customers under the same roof. The portal is to ease and speed up the processes to offer the players the games they love. Frame’s first version has been tested with a group of first customers, and the feedback has been fantastic. The customers have been especially impressed with the portal’s instant localization tool and game store. “Please use and develop your Frame portal more” – Fennica Gaming heard the customers loud and clear. They developed Frame further, and now, for the company’s 2nd anniversary, Frame’s new version has come out. The development project was led by Fennica’s Luai Mahjneh, SVP Ecosystems and Platforms, a true professional with a strong background in Finland’s famous mobile gaming scene. - Ever since its first version, Frame has claimed a solid position in our customers’ everyday work. We are now thrilled to announce the new version of Frame, the result of trailblazing customer-driven innovation. It features a marketplace to order games, a data dashboard, a schedule for new game releases, security assets, an option for customized games or bespoke games, and many more functionalities. Fennica Gaming is inviting new customers to dive into Frame. The platform is under constant development and new features are just waiting in line, ready to redefine gaming. - With Frame, we can create unique gaming experiences for each market and each player group. And for the creators? The tool also has a developer side, where our own game development network, the Game Family, fulfils the customers’ specific wishes and needs. Frame’s developer side is armed with Veikkaus’ Game Development Kit, which the Game Family uses for creating new games, customizing existing ones, or developing bespoke games. Frame is a first real marketplace for eInstant operators and creators to collaborate, rejoices Luai Mahjneh with all the team of Fennica Gaming. Success is built by putting the players first. Comments from customers: “Frame has created a benchmark (to the industry).” “We would like to see something like Frame from other providers too. They don't have anything like it.” “Nice job with Frame! Looks that it’s working well. No other provider has something like this!” “Please use and develop more your Frame portal – It is great!” “Please use and develop your Frame portal more”
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