Public Gaming November/December 2020

39 PUBLIC GAMING INTERNATIONAL • NOVEMBER/DECEMBER 2020 IGT supports a fair, inclusive culture where all employees feel valued, respected, and engaged. In 2019, the company’s Office of Diversity and Inclusion expanded its number of employee Diversity & Inclusion Groups (DIGs) from two to five. In addition to the Pride with IGT LGBTQ+ group, and the WIN with IGT Women’s Inclusion Network group, 2019 saw the addition of Super Abilities at IGT, which empowers and promotes the rights of people with disabilities; Military Veterans at IGT; and a group for employees age 50 and over. The Office of Diversity and Inclusion also added four regional D&I Councils – EMEA, Asia Pacific, Italy, and Latin America and Carib- bean – to strengthen and enhance the work of the Global D&I Council. Professional Development is one of the most im- portant elements for the success of an organiza- tion, as every employee’s skills and know-how are key to reaching the business goals. IGT’s commitment to this effort includes Individual Development Plans, a global learning program for managers, and customized training to sup- port employee development and continually improve the company from within. IGT is committed to player protection and product integrity. In 2019, the company joined the Global Lottery Monitoring System, as well as the Sports Wagering Integrity Monitoring As- sociation, to support responsible gaming in the betting vertical by addressing concerns around match-fixing and continuous monitoring. As the only supplier with three business oper- ations certified by WLA and G4 for its commit- ment to Responsible Gaming, IGT is intently focused on player protection. Through its comprehensive responsible gaming program, IGT contributes features and capabilities to promote safer gambling and prevent under- age play. To protect data, a robust security incident management system is enacted to prevent cyberattacks 24 hours a day. IGT supports communities where it operates through corporate programs that align with the nine out of 17 United Nations Sustainable Development Goals (SDGs) that the com- pany committed to in 2018. IGT’s Community Ambassador program focuses on community engagement at the local level while aligning with global giving efforts. The company’s flagship community initia- tive, the Afterschool Advantage Program, has provided non-profit community agencies and public schools with more than 300 digital learning centers in the past 20 years to help underserved children gain critical, competitive skills, further supporting the SDGs. In 2019, IGT refreshed the program to support inclusive and equitable quality education and future employ- ment with an emphasis on Science, Technology, Engineering, Arts, and Math (STEAM). Employee-driven giving programs comple- ment the corporate programs by supporting the local causes that are important to indi- vidual employees. Effective and reliable monitoring systems allow IGT to assess its progress in continually improv- IGT's corporate social responsibility strategy is centered on four key pillars: Valuing our People, Advancing Responsibility, Supporting our Communities, and Fostering Sustainable Operations. Following are highlights from the new report: