Public Gaming Magazine July/August 2020

6 PUBLIC GAMING INTERNATIONAL • JULY/AUGUST 2020 Visit Our Family Of Websites PublicGaming.com industry news & information PGRITalks.com videos of conference presentations PublicGaming.org PGRI conference information PGRIDigitalLibrary.com magazine archive of past issues PGRIDirectory.com listing of lotteries and vendors PGRIAwards.com Showcase of industry honorees recognized by the Lottery Industry Hall of Fame PGRI Lifetime Achievement Award Sharp Award for Good Causes Lottery Industry Statesman and Stateswoman Award Rebecca Hargrove Mentorship Award Collaboration Award Subscribe To Our Free Digital Newsletters Receive our daily newsletters at no charge, published 5 times a week to bring you the latest breaking news in the global lottery industry. Send an e-mail to: sjason@PublicGaming.com with “add to Daily Digest list” in the subject line. F E A T U R E D A R T I C L E S D E P A R T M E N T S 8 From the Publisher Paul Jason 28 MUSL NEWS Challenges in 2020 Provide Opportunities in 2021 46 Scenes from PGRI SMART-Tech Miami March 3 – 5, Photo Collage 51 Scenes from WLA/EL Marketing Seminar London February 5 – 7, Photo Collage 54 Pulse of the Industry Synopsis of Recent Industry News 30 8 Ways to Strengthen the Lottery Entertainment Brand Scientific Games 34 Collaborate to deliver best-in-class Product Transformation PGRI Interviews Fotis Konstantellos, Senior VP, Digital Sales, INTRALOT 36 Las Vegas: The Great Social Experiment JoyceLynn Lagula, Design Director, Wilson Associates, www.wilsonassociates.com 38 Leading the Charge in Helping Casinos Redefine Safety and Convenience Post-reopening, cashless and mobile systems technology can advance the player experience IGT 40 Without Live Sports, Inspired Entertainment Fills the Gap Virtual Kentucky Derby Attracts Millions of Viewers, Worldwide Attention 42 Using technology to reinvent Retailer Solutions Embarking on a new era INTRALOT SA 44 COVID-19 When Business as Usual is Anything but Usual Scientific Games 45 34 40 42 50 38