PGIJANFEBMAGAZINE2021a

5 PUBLIC GAMING INTERNATIONAL • JANUARY/FEBRUARY 2021 Visit Our Family Of Websites PublicGaming.com industry news & information PGRITalks.com videos of conference presentations PublicGaming.org PGRI conference information PGRIDigitalLibrary.com magazine archive of past issues PGRIDirectory.com listing of lotteries and vendors PGRIAwards.com Showcase of industry honorees recognized by the Lottery Industry Hall of Fame PGRI Lifetime Achievement Award Sharp Award for Good Causes Lottery Industry Statesman and Stateswoman Award Rebecca Hargrove Mentorship Award Collaboration Award Subscribe To Our Free Digital Newsletters Receive our daily newsletters at no charge, published 5 times a week to bring you the latest breaking news in the global lottery industry. Send an e-mail to: sjason@PublicGaming.com with “add to Daily Digest list” in the subject line. F E A T U R E D A R T I C L E S D E P A R T M E N T S 6 From the Publisher Paul Jason 30 Powerball in Primetime: Dick Clark’s New Year’s Rockin’ Eve with Ryan Seacrest 2021 MUSL NEWS (Multi-State Lottery Association) 46 Pulse of the Industry Synopsis of Recent Industry News 16 Evolution of a Lottery Charles McIntyre, Executive Director, New Hampshire Lottery 32 Advancing Lottery with Retail Modernization Scientific Games 34 Lotteries, Prepare: Innovation is Moving at a Rapid Pace — COVID-19 has shifted how we work, shop and consume entertainment NeoPollard Interactive (NPi) 36 Retail Modernization: A look across the Lottery Industry Jim Acton, Lottery Industry Consultant 40 Freeing ourselves from Legacy Technology and Transforming the Retail Experience Abacus Lottery Everywhere 40 Retail Modernization begins with effective In-Store Messaging Carmanah Signs 45 50 30 36 34 16