Public Gaming International March/April 2021

4 PUBLIC GAMING INTERNATIONAL • MARCH/APRIL 2021 Publisher & Chief Executive Officer Paul Jason pjason@publicgaming.com President Susan Jason sjason@publicgaming.com Brand and Design Dan Eggers Design Honored Founders Doris & Duane Burke Contact Information T: +425.449.3000 F: +206.374.2600 For email address changes, subscription requests and requests to be placed on our e-Newsletter distribution list, contact: sjason@publicgaming.com PGRI, Inc. 218 Main Street, #203 Kirkland, WA 98033 PublicGaming.com Subscriptions Annual Public Gaming International magazine subscription rates: United States: $145 USD Canada & Mexico: $160 USD All other countries: $225 USD Public Gaming International Magazine Published six times a year and distributed to readers all around the world. Electronic version is e-mailed and is also available on our news website: PublicGaming.com March/April 2021 Volume 48, Issue 2 ©2021 all rights reserved. Public Gaming Research Institute cISSN: 1042-1912 14 iLOTTERY LOOKS BACK as past experience informs future planning Insights from leaders on the state lottery operator side of the business 21 FULL STEAM AHEAD Virginia sees early iLottery success, and they’re not slowing down now 24 Life in the Fast Lane: SciQ Inlane Modernizes Lottery Purchases at Checkout, Scientific Games 26 iLOTTERY MOVING FORWARD Planning for the future with an eye to the past – Insights from leaders on the technology & commercial partner side of the business 30 Investing to Meet Evolving Player Needs Derek Levesque, Product Director IGT PlayDigital Lottery 10 Three and a half decades of deep experience guide the lottery industry through the challenges of today and drive innovation for a bright tomorrow Rebecca Hargrove, President & CEO, Tennessee Education Lottery Corp. President of the World Lottery Association (WLA) Chair & Founder of Women’s Initiative in Lottery Leadership (WILL) CONTENTS M A R C H / A P R I L 2 0 2 1 F E A T U R E D I N T E R V I E W F E A T U R E D A R T I C L E S 21 30 16